Time for festivities has arrived!
Omnimed's team would like to take this opportunity to wish you a year filled with good health, interesting challenges and projects. It's always a pleasure for us to be a part of them.
During the holiday season (December 22 to January 2 inclusive), please note that our Client Services team will be offering emergency support only. If needed, you will be able to reach them by calling 1 877 887-8096.
All questions or requests sent via the Help button in the Web application or with a ladybug in the VMC will be handled within the usual delays*.
We invite you to take note of the new cut-off dates sent by the RAMQ.
We wish you a merry Christmas and a happy New Year.
The team at Omnimed
* Regular processing times reminder:
• Account creation: an average of 24 hours, up to a maximum of 5 working days
• Patient fusion requests: an average of less then 24 hours, up to 48 hours at most
• Modification of the HIN, sex, birth date: an average of less then 24 hours, up to 48 hours at most