1. Help Center
  2. Troubleshooting
  3. Services offered and online help

How to access the help center?

You would like to be able to see all the articles published in our help center? It's simple, you just have to follow the following steps in the EMR or you can access the help center directly by typing omnimed.com/en/aide in the navigation bar of Google Chrome.

  1. Log in Omnimed via the connection page.
  2. Click on the Need a hand? option displayed in the left navigation menu.
  3. Click on the Help Center button.
  4. Use the search bar to search by keyword or consult the User guide section for step-by-step instructions covering each EMR module.

ℹ️  In addition to the Help Center, other relevant information is available through the Need a hand? module:

  • New users: all of our overview articles to help new users to start off on the right foot.
  • Coaching and training: access to the request form for personalized coaching or à la carte training.
  • Product portal: explore our product portal to discover our latest features, as well as those under development.
  • Forms: to request account creation, modification or closing, patient record merge, missing laboratory result, custom report, scanning code creation, etc.
  • Application status: check this page to find out the status of systems.
  • Remote control: quick access to the TeamViewer program, which allows you to share your screen with us.