All you need to know about electronic results

• Why should I receive my results directly into my EMR?
• I am receiving paper copies of my results and I want to receive them electronically. What do I need to do?
• I am receiving electronic results and one of them is missing. How can I fix this situation?
• I have many results to archive in my inbox. Is it possible to classify them all at once?
• I would like to transfer an interface request. Whom should I speak with?
• How can I manage properly my printed results in the EMR?
• I want a new scanning code or a new tag. Where can I send that request?
• I have questions about the Results module. How can I learn more?

Why should I receive my results directly into my EMR?

Managing results electronically provides many benefits. We have listed some of them:

• Centralize your tasks - You already work in the EMR, why not manage your results on that same platform?
• Decrease time allowed for scanning - That way, your team will have time to work on other projects.
• Display results in the summary - Receiving electronic results allows you to add desired results to the summary, which makes it easy to review in one quick look in the patient's file.
• Have access to your results wherever you are, even at home - Your EMR is available everywhere! Take advantage of it when necessary.
• Sign your results electronically - Archiving received results can be done in one click. No paper stacking on your desk.
• Reduce paper waste - Even if that advantage is obvious, it's real!

I am receiving paper copies of my results and I want to receive them electronically. What do I need to do?

Here are the steps to follow: Subscription to receive electronic results

I am receiving electronic results and one of them is missing. How can I fix this situation?

First of all, we invite you to make the following validations:

• Are there two patient files for the same patient? - It is possible that the missing result is in a duplicate record. Search for the patient by combining the patient's first name, last name and date of birth. If there are two records for a single patient, then a fusion request must be completed.
• Is the result in the patient record? - It is possible that the result is in the patient's record, but that it has not appeared in your results review module. If the result is in the patient's record, please notify us via chat and provide us with the request number. You will find this number by clicking on the i to the right of the result.
• Have you ever received a result in Omnimed from the lab associated with the result? - For a result to be received electronically, the laboratory must be interfaced with the EMR. If you have never received a result from the laboratory involved in the missing result, it is possible that there is no interface yet. In this case, you can request the creation of an interface. If you have already received a result from this laboratory in Omnimed, go to the next question.
• Have you ever received results for which you were the author? - If not, please refer to the previous question I am receiving paper copies of my results and I want to receive them electronically. What do I need to do?. 

If you have answered "no" to each of the previous validations, please contact your regional service center to report the missing result and ask them to retransmit it to the EMR.

I have many results to archive in my inbox. Is it possible to classify them all at once?

Totally! Two options can be considered:

1. Archive your results in batch, page per page, by checking the desired boxes on the left of the results. Click on the archive button at the top of the Results module page.
2. It is also possible for you to archive all results received before a specific date. You must sign the results classification authorization and return it at support@omnimed.com. You can download the PDF file at the bottom of the article.

I would like to transfer an interface request. Whom should I speak with?

Even if Omnimed is interfaced with many laboratories, you can send us your suggestions at support@omnimed.com. Please specify this information:

• Complete name and Omnimed username
• Laboratory name or given institution
• Type of results (biochemistry, microbiology, pathology, cytology, hematology, radiology, nuclear medicine)
• Contact at the laboratory (complete name, phone number, and email)

The request will be forwarded to the interfaces manager at Omnimed, who will be happy to analyze the request more closely.

How can I manage properly my printed results in the EMR?

While we advocate electronic receipt of results, for a variety of reasons, paper copies may need to be scanned.

Depending on the classification made, the scanned document will go to specific modules of the EMR. The document type and filing category determine where the document will appear in Omnimed. Here is a table summarizing it all.

Summary chart - Scanning documents classification

I want a new scanning code or a new tag. Where can I send that request?

You have searched the existing subcategories, and none meet your need? It is possible to request the addition of a scanning subcategory at any time. It will be our pleasure to analyze everything more closely. It takes 5 working days to complete these requests.

I have questions about the Results module. How can I learn more?

You can access the Results section in our help center, also available in our contextual help. This will allow you to discover more about this module.

One of my colleagues is leaving the clinic, how do we ensure the follow-up of his lab results?

It is possible to keep the Omnimed account of the professional in question partially open in order to maintain access to his mandate to review his electronic results. Once the transition period is over, the clinic manager will request that the account be closed completely. 

If the lab interface registration is a per institution configuration, it is not possible to receive paper results for only certain clinic members.

In the case of a single user moving, if they want to track their results to their new address, they can change the address on their requests when they are written so that the results are sent to their new clinic.