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Technical services

 

Who knows the specific mechanisms behind our system better than us? That is the exact reason why we offer technical services to ensure that our clients' workstations are set up properly in order for them to get the most out of our electronic medical record (EMR).

You are opening a new clinical clinic? A new user will soon be joining your team?
You would like to get some advice to upgrade your computer material?
You need to set up your scanner or your access to Omnimed's Québec Health Record (QHR) viewer?
You want to optimize your processes by reducing printouts and document scanning?

Our services

Computer material configuration

  • Scanning service creation
  • Scanner and computer configuration
  • Printer drivers configuration (Print-it and New Zebra) (Print-it and New Zebra)
  • Google Chrome configuration (customization, language, shortcuts, etc.)

Process optimization

  • Configuration of an electronic way to receive your fax in order to save paper and avoid having to scan documents (such as results)

Québec Health Record viewer

Our EMR is interfaced and synchronized with the QHR. You can view the QHR's content directly from our EMR, as well as send your prescriptions to the QHR. To do so, a few configurations need to be made. Our technical expert can undertake them for you.

Why ask our technical expert to do your work?

  • Save time: An expert is someone who knows the fastest way to achieve your goal. He knows all the settings and mechanisms behind our system by heart.
  • Save money: Less time = more money in your pockets!
  • Enjoy a guarantee on the work performed.
  • Rely on his expertise: Whether it is for a simple configuration, to find a system malfunction, or to give you advice, he knows what he is doing. Working for us for several years, he knows our clients' needs and work processes.

Please note that if your clinic works with an authorized service center or if you have an IT manager, we might need to get some special authorization to work on your workstation. You'll then have to plan the configuration with them too.

Mario Georgeopoulos - Omnimed's technical expert

Mario has attestation of collegial studies (ACS) in network administration, as well as a programmer analyst. He has worked for 8 years as a computer technician before joining our team. Working for us since 2013, Mario has worked for a long time as a support agent, in addition to helping our clients with their technical problems. He knows most of our clients and the different authorized service center working with them really well, as well as all of our system's mechanisms.

To book an appointment with Mario, please chat with us or call us at 1 888 780-6081.