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Application status

July 22nd, 2021

SCHEDULED UPDATE 165.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

July 15th, 2021

SCHEDULED UPDATE 164.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

July 8th, 2021

SCHEDULED UPDATE 163.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

July 1st, 2021

SCHEDULED UPDATE 162.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

June 17th, 2021

SCHEDULED UPDATE 161.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

June 3rd, 2021

SCHEDULED UPDATE 160.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

May 27th, 2021

SRfax - Fax transmission problems

Status - May 27th - 10 a.m.

SRfax performed a maintenance last night which seems to have stabilized the situation. You can start using the fax again in Omnimed.

However, we recommend that you remain vigilant and use the traditional fax for any fax that needs to be transmitted urgently.

We will update this post when we have more information from SRfax.

 

Status - May 26th - 1 p.m.

SRfax system is experiencing connectivity problems and delays since 7:05 a.m.

The fax in Omnimed is relying on this system. It is impossible for us to give you an idea of then the situation will be resolved as we cannot do anything to help the situation. We invite you to follow the SRfax system status page. https://www.srfax.com/support/system-status/

In the meantime, we strongly suggest that you use a conventional fax to ensure the transmission of your documents.

 

May 26th, 2021

STATUS - Back to normal - 11:30

The situation is back to normal for all users.

If you are still experiencing problems with our EMR, please clear your browsing data as it should fix the problem. https://aide.omnimed.com/en/articles/634-effacer-les-donn-es-de-navigation

To sum up the situation, there has been a problem with one of our server which loaded the other servers and caused different problems. Our insfrastructure/architecture team will continue to investigate in the next few days to ensure that the situation doesn't happen again.
 
We are sincerely sorry about the inconviences. We're send an email to all users to give more details in the next few days.

 

May 22nd, 2021

STATUS - 8:30 a.m.

Everything is back to normal. 

Thank you for your patience and have a good day!

 

Status at 8:10 a.m.

Our servers have been restarted. The application remains to slow to work in. 

We are still working on the situation.

Thank you for you patience.

 

Status at 7:30 a.m.

Our system cannot be accessed righ now. We're working on the situation. Thank you for your patience. 

May 21st, 2021

SCHEDULED MAINTENANCE - Planned at noon

We will proceed to a maintenance in order to fix slowdown problems experienced this morning in our EMR. 

Scheduled time: Noon

Expected end time: 12:15

May 20th, 2021

SCHEDULED UPDATE 159.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 2 AM

April 16th, 2021

MAINTENANCE - RITM NETWORK - DONE 11:59AM

An electrical maintenance is actually taking place at the date center where our data is housed. This maintenance is used to replace the network box to which the Réseau intégré de télécommunication multimédia (RITM) is connected. This action will strengthen our solution by creating a redundancy of the link.

The affected services are:

  • Requests module (SAFIR) (you will be able to view the requests you've already done, but will not be able to create new ones)
  • Scanning module (access to the VMC for RITM users)
  • Reception of electronic results for the following interfaces: MCQ, Sider Outaouais, Sider Montreal, Sider LLL, Chaudières-Appalaches, Saguenay, Lakeshore, Sacré-Coeur, Gaspésie, CHUS, SRALAB
  • ADT (Montreal, CIUSSS-NIM , Alma and Richelieu)
  • Link with hospital systems (the transmission of the note from Omnimed to): ordeaux-Cartierville, Sacré-Coeur, Villeray, birth center of the CIUSSS-du-Nord-de-l'Île

We expect a return to normal in about an hour.

Start time: 10 AM

End time: 11:59 AM

April 15th, 2021

SCHEDULED UPDATE 157.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

April 12th, 2021

MAINTENANCE - Planned on 11:00 PM

An infrastructure maintenance is planned tonight. There will be a complete service interruption during this time. Thank you ! 

Scheduled time: 11:00 PM

Expected end time: 2 AM

April 8th, 2021

SCHEDULED UPDATE 156.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

March 25th, 2021

SCHEDULED UPDATE 155.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

March 18th, 2021

SCHEDULED UPDATE 154.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

March 11th, 2021

SCHEDULED UPDATE 153.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

March 2nd, 2021

MAINTENANCE - Planned on 11:30 PM

An infrastructure maintenance is planned tonight. There will be a complete service interruption during this time. Thank you ! 

Scheduled time: 11:30 PM

Expected end time: 2 AM

February 18th, 2021

SCHEDULED UPDATE 152.0.0 - Planned on 11 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

February 6th, 2021

MAINTENANCE - Planned on 9:30 PM

An infrastructure maintenance is planned tonight. There will be a complete service interruption during this time. Thank you ! 

Scheduled time: 9:30 PM

Expected end time: 2 AM

February 4th, 2021

SCHEDULED UPDATE 151.0.0 - Planned on 11:00 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

January 21st, 2021

SCHEDULED UPDATE 150.0.0 - Planned on 11:00 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time: 1 AM

January 16th, 2021

MAINTENANCE - Planned on 21:00 PM

An infrastructure maintenance is planned tonight. There will be no service interruption during this time. Thank you !

Scheduled time: 9 PM

Expected end time:  1 AM

January 7th, 2021

SCHEDULED UPDATE 149.0.0 - Planned on 11:00 PM

We will deploy an update of the application. There will be a complete service interruption during this time. Thank you for your understanding!

Scheduled time: 11 PM

Expected end time:  0 AM